
Whenever I have a negative experience at a chain or franchise business, I tend to avoid any of the other restaurants (ABC Country,
Banana Leaf,
Sushi Bella, Swiss Chalet…). This is somewhat unfair because every chain and franchise business is operated differently so one location may be horrible while another is great. In this case, the franchise is Dinesty Dumpling House. I have visited the location in Richmond before and the food was horrible along with the service. Not only was there no service, but the staff was also rude!
However, BF has been wanting to try Dinesty at the Downtown location for months. He is also the same person who had dinner with me at the Richmond location and vowed never to return! I guess in the end, I did not mind trying the Downtown location just because I was in a good mood. Plus, I was not really hungry since we went to
Rodney's earlier. Picking up a pair of stilettos that finally arrived after a couple of weeks of waiting did not hurt either, hehe.

Walking in, the manager immediately stormed past us and closed the front door while yelling in chinese, "who didn't close the door?!". She then made eye contact with us after slamming the door so I asked for a table for two. Although there must have been a miscommunication on her end because she waved us away like we were pan handlers and rolled her eyes… umm? After standing there for a while, a waitress approached us but did not say a word so we asked if the restaurant was still open. With a response of yes, we asked her for a table for two.
At this point, it seemed like deja vu with the Richmond location (rushed atmosphere and unfriendly staff) and I sort of wanted to leave but we already seated. The waitress was neutral though and there were no dirty looks or a negative attitude. Also because we arrived fifteen minutes before the last call, we only ordered a few items to sample and decided to revisit if the food tasted good.